Privacy notice

Who controls your information

Living Spaces is the controller for enquiries and customer records submitted through this website and its CRM. The service is operated from Bengaluru, Karnataka, India. Tantreak Design provides the ArchPro platform and technical support as a service provider.

Information we collect

When you request the guide, enquire, book a consultation or manage a visit, we may collect your name, phone number, email address, property type, project details, appointment preferences and the messages or files you choose to share. Security records may include time, device, browser and network information.

Purposes and legal bases

We process enquiry and appointment information to take steps you request before a contract and to provide contracted services. We use necessary records for security, fraud prevention, service administration and legal obligations. Marketing and non-essential analytics are used only with the consent required in your location. You can refuse optional analytics without losing access to the guide or CRM functions.

Cookies and analytics

Essential browser storage keeps the application working. Optional Google, Meta, LinkedIn or Microsoft measurement tools load only after you select “Allow analytics.” Use “Cookie settings” in the website footer to change your choice. Withdrawing consent does not affect processing already carried out lawfully.

Recipients and international transfers

Authorised staff and providers may process information for cloud hosting, authentication, storage, messaging, analytics and security. These may include Google Firebase and, when enabled with consent, advertising or analytics providers. Where information is transferred outside your country, applicable contractual and legal transfer safeguards should be used.

Retention

Enquiry records are kept only while they are needed to respond, follow up, provide services, resolve disputes and meet tax, accounting or legal duties. Records are then deleted or anonymised. You may ask us for the retention period that applies to your record.

Your rights

Depending on your location, you may ask to access, correct, erase, restrict or receive your information, object to processing based on legitimate interests, and withdraw consent. You may also complain to your local data-protection authority. Some requests may be limited where the law requires records to be retained.

Contact

Send privacy requests to livingspaces@tantreak.in, call +91 98454 77178, or write to Bengaluru, Karnataka, India. We may need to verify your identity before completing a request.